Meet The Team

Meet the Hollin team

Rachel Edwards - Director

Rachel specialises in designing and delivering behavioural training and coaching. She is responsible for leading major BMT projects for Hollin, such as the London Underground BMT roll out which led to the Bond Street Station Upgrade project winning ICE’s 'project team of the year' in 2015. Rachel coaches some of the UK's best current leaders, as well as a number of leaders of the future. Many teams going through behavioural assessments have benefited from Rachel’s combination of behavioural expertise and her background in the engineering and rail sectors.

Lynn Dunlop

Lynn is a senior consultant and the Hollin editor, specialising in applying behavioural science to copywriting and editing. She produces copy and edits documents for bids and tenders, ensuring that they are behaviourally sound. She coaches leaders, and delivers training in behavioural safety. With a background in IT, Lynn provides a behavioural perspective on IT roll-outs, increasing the likelihood of a new or upgraded system being successfully rolled out.

Bryony Sherry

Bryony is a Hollin consultant, with a first-class honours Psychology degree. Bryony has experience in coaching, education, and mental health, which has given an insight into understanding psychologically safe environments, stressors and building resilience. Bryony has excellent people skills and works with our clients implementing Behavioural Science to enhance performance.

Princess Robinson

Princess is a Hollin consultant with a degree in Biomedical Science. Leveraging her solid background in Biomedical Science, Princess possesses a keen analytical mind that she applies to various challenges. Her enthusiastic approach to her work is evident in her commitment to empowering individuals to speak up and contribute their ideas in a collaborative environment. With confidence in public speaking and her acting flair, Princess stands out as an engaging speaker who enhances the delivery of workshops.

Howard Lees CEng FICE

Howard formed Hollin Consulting in 2004 after a career in Civil Engineering and Project Management, latterly in a senior position with the Bechtel Corporation. Having founded Hollin, Howard now focuses on writing and coaching. His experience and expertise on BMT solutions is recognised around the world. He is the author of thirteen books designed to help people use scientific solutions to improve their performance at work and life at home. He is an entertaining and experienced public speaker, delivering presentations at international events home and abroad.

Nicola Griffiths

Nicola is our office manager. She is at the heart of running the business and also organising our events and conferences. Nicola will be happy to take your call regarding any of our services, please email her on

Hollin Associates

Support around the World

David Lees - Managing Director

David is Managing Director of Hollin NZ, delivering our services in Asia, Australia and New Zealand. Based in Christchurch, NZ, David has 15 years’ construction and design experience with Bechtel and Heathrow Airport in the UK, and URS and Cequent in NZ. He specialises in designing bespoke climate surveys, delivering, validating and reporting on the ‘the truth’ for organisations. David has been studying and teaching BMT for 10 years.

Joanne Benjamin - Director

Joanne has extensive experience in developing business improvements through coaching and projects. Alongside leadership coaching, Joanne coaches internal company trainees who have gone on to successfully improve efficiency and safety in their respective businesses, including blue chip companies. Joanne led the ground-breaking safety studies in Edinburgh City Council leading to a significant improvement in safety performance and a major safety award for the City Council.

Claire Waghorn MSc (LSE), LLB (UC)

Claire is the General Manager at Hollin NZ and legal advisor to Hollin Group. Hollin NZ is now emerging as the leading BMT consultancy in New Zealand and the client base has expanded rapidly this year. Claire has extensive experience in political, strategic and operational planning, legal research and editing. Claire's speciality is in conflict resolution and she has an impressive track record in consensus decision-making and facilitation.

Bruce Faulkner

Bruce Faulkner uses his experience and analytic talent to help clients re-align the work environment to get discretionary effort from their employees.  During his career, he has worked on many large-scale projects and held key leadership positions in engineering, operations, and project management.

Dr Ryan Olson

Professor Olson is based in the Oregon Health and Science University, where his research is focused on safety and health interventions for lone workers, and on behavioural self-management methods. Dr. Olson has extensive experience conducting injury prevention and health promotion research in transportation industries aviation, bus, trucking), as well as home health care and long-term care industries.

Dr Richard Kazbour

Richard Kazbour received his PhD in Behavioral Science from Western Michigan University and is certified through the Behavior Analyst Certification Board (BACB). He has experience consulting in industries including food service, healthcare, manufacturing, and education, and has conducted research in areas including training, safety improvement, and employee performance.

Lisa Kazbour

Lisa Kazbour is an award-winning teacher with experience in business, health psychology, and behavioral science. She taught courses in Behavioral Health Psychology and Anatomy at Western Michigan University, where she was also heavily involved in behavioral health research and has delivered behavior based therapies to a variety of clients. 

Dr Denis O'Hora

Dr. Denis O'Hora is a Chartered Psychologist (Teaching and Research) and Associate Fellow in the British Psychological Society (BPS). He is also a member of the Society for Cognitive Science and the Irish Ergonomics Society, and a Fellow of the Association for Contextual Behavioural Science. He is particularly interested inthe dynamics of learning and decision making.

Garry Sanderson

Garry has a background in the water industry.  He is particularly talented at visualizing and communicating complex strategic concepts. Garry excels at teaching, modifying and optimising corporate plans and applies his behavioural economics background for clients.

Collette Murray

Collette Murray is an accredited coach and organisation development specialist. She has worked with organisations across the UK to develop leadership skills, improve organisation effectiveness, implement employee engagement strategies and create high performing teams. Collette supported the foundation of the Leadership Institute at London Business School.

Leif E Andersson

Leif is a Certified Psychologist with a background in computer science. After working as a project manager, sales manager and CEO he has spent the last 20 years training leaders and employees in BMT/OBM. Leif focuses on the core skills needed to achieve actual behavioural change in practice.

Dr John Austin

Dr John Austin is a recognised expert in the field of Behavioural Science. Dr Austin was a Professor of Psychology at Western Michigan University, also having experience in occupational safety, motivation and performance management. He has published nearly 100 scholarly articles and chapters. His specialities include: behavioural science in business, leadership and safety.